Score CRMTM is a fully hosted CRM solution that brings the Sales Office and Box Office together through an INTELLIGENT integration process with your Ticketing System. The result is unprecedented visibility across your organization, elimination of duplicate data entry and a completely streamlined operation.
Score CRMTM will help the entire sales team be more productive, whether renewing all your season ticket holders, selling group and event tickets or filling that last sponsorship advertisement in the program.
- Fully hosted CRM solution, integrating Sales Office and Box Office
- Seamless integration with eTicketing systems
- Unprecedented productivity and real-time visibility across your organization
Features
Account and Contact Management
Complete customer and prospect view across your entire organization.
Contract Management
with eSignature
Manage multiple contracts, line items and payment schedules per account. Easily execute contracts via online signature capture.
Up Sell Analysis
Quickly and easily identify fans by ticket type, games attended or dollars spent.
Tasks and Activity Tracking
Quickly record activities and follow-up actions (such as phone calls, emails, and meetings).
Inventory Management
Full Asset Inventory with images and narrative description.
Ticket Usage and Fan Loyalty
Efficiently track attendance for season ticket holders to ensure optimal use of ticket packages.
Opportunity Tracking
Sales opportunity tracking and forecasting allows sales staff to prioritize leads and close more business.
Reports and Analytics
Enhanced business intelligence through real-time reporting.
Email & Marketing Campaign Management
Flexible and easy-to-use WSIWYG email template designer with a powerful, intuitive filtering and segmentation capability.
Renewal Tracking
Quickly and easily identify all types of renewals and assign or reassign the renewal task to a member of the sales team.
MS Outlook Integration
Seamless integration with Microsoft Outlook allows users to capture contacts, appointments, and correspondence entered into Outlook directly into Score CRM.
Mobile Access
Remote access to Score CRM anytime, anywhere, directly from your Smartphone or Tablet.
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